Website Terms

WEBSITE TERMS & CONDITIONS

These Terms & Conditions apply to all workshops, masterclasses, trainings, courses, mentoring sessions, ceremonies, online and in person sessions. It is very important that you read them before choosing to participate, as they contain essential information about keeping yourself safe and getting the most out of your experience working with us.

This Agreement is made on the date of Application between:

Jo Bell Cummings (ABN 87 315 385 833)

and

You - the participant (your details are provided in your sign up form).

By submitting a sign-up form to work with us, you are indicating that you have read and agree to be bound by these terms and conditions.

PAYMENT

Your reservation is confirmed when we receive your deposit. You are making an intentional commitment to this work from the moment you sign up, so we do not offer a refund for change of mind. It is common for shifts to start happening immediately, which can bring up resistance and anxiety, so your informed consent is essential.

Please make sure you have done your research, understand what is being offered and are ready to participate before you pay your deposit. Full payment is required before participation, unless a payment plan has been arranged in advance.

SUITABILITY

We care about your safety and want to make sure you are a good fit for working with us. We recommend that you contact us to discuss your participation before signing up if you have any concerns. Our work is not recommended for anyone who:

  • has been diagnosed or hospitalised for a mental health condition

  • is currently being treated for a mental health condition, trauma or PTSD

  • has a history of severe trauma or untreated PTSD

  • has taken or is currently on medication for mental illness

  • has had a psychotic episode or experienced mental instability

  • has mental illness in their family

  • has rage/anger outbursts that they cannot control

  • is pregnant, or

  • is physically weak.

Please reconsider your participation if you do not feel fully resourced and supported to do this work (including emotionally and financially). This work is best approached from a place of stability. If you are experiencing feelings of scarcity, lack or desperation, Jo Bell Cummings is unlikely to be a good fit for you at this time.

You are also unlikely to be a good fit if you have not participated in therapy or other modalities designed to increase self-awareness. Some of our programs may not be suitable to beginners, and all our work requires a willingness to be vulnerable and sit with uncomfortable feelings and the unknown.

By signing up to participate, you acknowledge that none of the above conditions applies to you, or if they do, you have sought appropriate medical guidance from your GP.

DISCLAIMER, LIABILITY & INDEMNITY

You acknowledge that all Jo Bell Cummings information, techniques taught, and advice given are intended for educational purposes only. They are not intended to replace the services of a physician, provide an alternative to professional medical diagnosis or treatment, or take you away from your current health programme. Nothing we offer is intended to diagnose, treat, cure or prevent any disease or condition.

If you think you have any type of medical or mental health condition, you must seek advice from your physician or an appropriately qualified professional before participating. We recommend that you do not stop or alter any treatment you are currently receiving without the prior consent of your doctor or mental health advisor.

Flower Essences are a vibrational system of healing that may support balance and overall wellbeing. We make no claims to diagnose, treat, cure, heal or prevent any disease or imbalance, and no claim that our work directly treats or cures any psychological, emotional, physical or spiritual disorder. Statements made regarding our products have not been evaluated by the Therapeutic Goods Administration. Our products and services are designed to complement, not replace, conventional medicine. We recommend you consult your doctor before combining our offerings with any existing medication.

You take full responsibility for your implementation of any suggestions we may make. Our advice is limited to providing you with options for your consideration - you are solely responsible for any actions you choose to take. Always listen to your body, do your own research, and consult appropriately qualified professionals before making major decisions or significant changes.

Participation in any session, course, ceremony, or in-person event may involve physical, emotional, or psychological experiences. Outcomes vary between individuals. Our fees are charged for the provision of our time, experience, and expertise, regardless of outcome. We cannot guarantee any specific results - the success you experience will depend largely on your own efforts and personal circumstances, which are outside our knowledge and control.

To the fullest extent permitted by law, Jo Bell Cummings and our support staff will not be liable for any loss, injury, or damage arising out of or related to your participation, whether foreseeable or not, and regardless of the nature of the claim - except where caused by our own negligence, misrepresentation, or deliberate fault. Nothing in these terms excludes, restricts, or modifies any consumer guarantee or right you are entitled to under Australian Consumer Law, including liability for personal injury caused by negligence.

If any liability clause is found to be unenforceable, our total cumulative liability for all causes of action (other than negligence or deliberate wrongdoing) shall not exceed the amount you have paid to us.

You agree to indemnify us for any reasonable losses, costs, or claims arising directly from your breach of these terms or from your choices in acting on our work together.

Jo Bell Cummings reserves the right to accept, decline, or discontinue working with any client on a case-by-case basis, acting reasonably and in good faith. We are not obliged to provide reasons. Any person who attends a session while under the influence of alcohol or drugs will not be seen or treated.

REFUND POLICY

There are no refunds given if you fail to show up to an in-person event or online training. If you are prevented from participating due to circumstances beyond your control, please contact us to provide evidence. We may offer a refund or credit towards a different offer at our discretion.

We are not responsible for any failure or delay due to events beyond our control. These events include natural disasters, terrorism, labour strikes, war, government actions, epidemics or pandemics, quarantines, emergencies, or similar situations beyond our reasonable control. This also covers cancelling or rescheduling events due to insufficient numbers.

If such an event happens, we will inform you in writing as soon as we can. We will explain the event and what steps are being taken to reduce its impact. You agree to work collaboratively with us and explore alternative options to minimise the impact of the force majeure event as much as reasonably possible.

PARTICIPANT COVENANTS

By participating in any training or session offered by Jo Bell Cummings you agree to the following.

1. Nature of the Work

The work we offer involves experiential learning, personal development, and embodied practices. It is not a substitute for medical, psychological, or therapeutic treatment. You participate voluntarily and take responsibility for your own wellbeing, choices, and integration of the material.

2. Intellectual Property and Confidential Material

The training methods, frameworks, processes, materials, recordings, and documentation that we use and provide (together, JBC Material) are owned by or licensed to Jo Bell Cummings. Many elements of the training are shared in confidence and are considered proprietary trade secrets and commercially sensitive.

3. Copyright

All copyright in live and online presentations is owned by or licensed to Jo Bell Cummings. These materials are provided for personal use only. If you are unsure whether a proposed use is permitted, please contact us at connect@jobellcummings.com.

4. Permitted Use

You may use Jo Bell Cummings material for your personal learning, reflection, and development, and speak generally about your own personal experience of the training, provided you do not disclose specific techniques, processes, or proprietary content.

5. Prohibited Use

Unless expressly authorised by us in writing, you must not:

  • teach, train, facilitate, or instruct others in any Jo Bell Cummings techniques or methodologies

  • share, reproduce, record, distribute, publish, or sell any JBC Material

  • use JBC Material in a way that competes with, substitutes for, or undermines Jo Bell Cummings' business

  • present Jo Bell Cummings techniques as your own, or as part of another program, offering, or modality.

If you wish to explore becoming an authorised teacher or facilitator, you agree to approach us directly to discuss the appropriate pathway.

6. Confidentiality

You must not disclose confidential aspects of the training, including specific practices, sequences, language, or frameworks, whether in person, online, or via any communication or social media platform, unless authorised by us in writing.

7. Artificial Intelligence and Data Use

You must not upload, input, or reproduce any JBC Material into AI tools, databases, or automated systems (including large language models) without prior written permission. This includes both original JBC Material and substantially similar reproductions, such as summaries or extracts.

8. Fees and Payment

You agree to pay all agreed fees when due. If we are required to take steps to recover unpaid fees, you agree to be responsible for any reasonable debt collection costs we incur.

9. Participant Conduct

We have a responsibility to create and maintain a safe, respectful, and supportive environment for all participants. Behaviour that is disruptive, unsafe, or disrespectful is not permitted, including being intoxicated or under the influence of drugs or alcohol.

If we reasonably consider that your behaviour compromises the safety, wellbeing, or integrity of the group or the training space, we may require you to leave, either temporarily or permanently. Where you are required to leave due to your behaviour, you may not be entitled to a refund. This does not affect any rights you may have under Australian Consumer Law. Decisions regarding participant conduct are made by our facilitators, acting reasonably and in good faith.

10. Consequences of Breach

If you breach these terms, we may require you to immediately stop the prohibited conduct, seek injunctive or other equitable relief, and recover reasonable losses and enforcement costs as permitted by law.

DIVINATION & PERSONAL RESPONSIBILITY

You understand that any constellation, ritual and/or divination practices (including Tarot/Oracle cards, Flower Essences, Soul Constellations Divination, Dowsing or similar intuitive processes) are offered as a tool for reflection, insight and personal exploration. They are not a substitute for professional advice (including medical, legal, financial or psychological advice). You are the one who gives meaning to what arises, and you remain responsible for the choices you make from there.

This work is designed to support your self-awareness, not replace your own judgement. We do not make predictions or guarantees about future outcomes, and we do not tell you what decisions to make. You remain fully responsible for your own choices, actions and interpretations of any insights that arise during our work together. You agree to approach this work with personal responsibility, and to seek appropriate professional support where needed.

ORDERS & DELIVERY OF GOODS

Physical goods are delivered by Australia Post and/or other reputable courier services. Orders are processed promptly once full payment has been received. Delivery timeframes are estimates only, and typically range between 2 and 14 days, depending on your location and the delivery option selected.

If your order is damaged in transit or not received, please contact us as soon as reasonably practicable so we can investigate and assist. Nothing in these terms limits your rights under the Australian Consumer Law in relation to lost, damaged, or faulty goods. Jo Bell Cummings will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Digital goods are made available for download immediately after purchase, unless otherwise stated. While we take reasonable steps to ensure digital products are accessible, you acknowledge that downloading digital content may be affected by factors outside our control, such as your device, internet connection, or software compatibility. If you experience technical difficulties accessing your digital goods, please contact us and we will make reasonable efforts to assist.

PRIVACY

We are committed to protecting your privacy. We use the information we collect about you to deliver and improve the services that we provide. We respect the privacy and confidentiality of the information you share with us and adhere to the Australian Privacy Principles.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our software on our secure servers, which encrypts all customer information before it is sent to us. All customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

We collect information via correspondence from you — this may be via telephone, email, mail or directly through our website. All correspondence may be collected and stored, particularly in regard to sales, support and accounts.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at connect@jobellcummings.com.

We do not and will not sell, trade or deal in personal or customer information. We may use information in a de-identified and aggregated form to analyse website usage, understand user needs, and improve our website and services. This information does not identify you personally.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.

MAILING LIST

Jo Bell Cummings will use the information you provide on the mailing list sign-up form to be in touch with you and to provide updates and marketing. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by emailing us directly. We will always treat your information with respect. By clicking Subscribe you agree that we may process your information in accordance with these terms.

We use Flodesk as our marketing automation platform. When you subscribe, you acknowledge that the information you provide will be transferred to Flodesk for processing in accordance with their Privacy Policy.

THIRD PARTY LINKS

Our website may contain information, links, advertisements, or content provided by third parties. We do not control, endorse, or take responsibility for the accuracy or advice provided by those third parties. Any references or links to third-party products, services, or information are provided for general information only and do not constitute advice or a recommendation. You access and rely on any third-party content at your own discretion.

DISPUTE RESOLUTION

If a dispute arises, you agree that you will not engage in any public discussion about the issues, will behave politely towards us, and will avoid any conduct or communication which might reasonably be expected to interfere with our business or personal interests. You agree to act in good faith and be reasonably cooperative at all stages of the dispute resolution process. We will treat you with the same consideration.

If you have any concerns or complaints, please email us at connect@jobellcummings.com and expect a response within 2 business days. You agree to communicate with the genuine intention of seeking a resolution in good faith through negotiation and discussion.

If the problem cannot be resolved within a reasonable time, you agree to engage in mediation and alternative methods of dispute resolution, with litigation being a last resort.

COPYRIGHT & RESTRICTIONS OF USE

All content on this website, including its design, layout, appearance, trademarks, graphics, and all written, audio, visual, and downloadable materials (together, Material) is owned by or licensed to us, and is protected by Australian and international intellectual property laws.

You may access and use our Material for your personal, non-commercial use only. Except as expressly permitted under an applicable licence or with our prior written consent, you must not copy, reproduce, republish, upload, transmit, distribute, sell, modify, adapt, create derivative works from, or otherwise exploit any Material.

You may print or download extracts for personal use and may share content with individual third parties for their personal use, provided the website is clearly acknowledged as the source and the content is not altered or used commercially. All copyright and trademark rights are expressly reserved.

GOVERNING LAW & JURISDICTION

These terms are governed by the laws of South Australia and the Commonwealth of Australia. Regardless of where you live in the world, you irrevocably agree that if dispute resolution processes fail, the courts of South Australia and the Commonwealth of Australia will have exclusive jurisdiction.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and Jo Bell Cummings concerning your participation in our services and your use of our website. No other term is to be included except where required by legislation of South Australia or the Commonwealth of Australia. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

SEVERABILITY

If any part of these terms is held to be void, illegal or unenforceable, that part may be removed without affecting the validity, legality or enforceability of the remaining terms.

CHANGES TO THIS POLICY

We reserve the right to modify these terms and our privacy policy at any time. If we make material changes, we will notify you by email or by means of a notice on our homepage. Please review these terms frequently.

If you have any questions or concerns, please contact us at connect@jobellcummings.com.